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Survey reveals why employer-sponsored wellness programs go untapped

0 6 months ago

Barely 30% of employees participate in company-sponsored wellness programs, as revealed by a study conducted by Plum. The survey covered employees from over 3,500 organizations in India, providing insights into the reality of well-being initiatives in the workplace.

The report, titled ‘Health Report of Corporate India 2023,’ also highlights the scenario of medical expenses. Approximately 71% of employees end up bearing last-mile healthcare expenses out of their pocket, which roughly averages 5% of their annual income. Additionally, only 8% of them can avail of discounted medicines, and less than 1% benefit from sponsored eyesight check-ups.

Why is there low adoption of wellness programs?

The study also examined the factors contributing to this low adoption rate, especially considering the heightened demand for wellness, especially in the post-COVID era. The key reasons are:

Age factor: The study underlined that the utilization of employer-sponsored wellness programs is only half as prevalent among individuals aged 20-30 compared to those aged 51 and above. Across all age groups, 42% of employees have shown interest in the availability of ‘flex benefits,’ allowing them to select their healthcare plans.

Absence of chronic illness coverage and comprehensive benefits: Another key factor identified through this survey is that a staggering 85% of employees with chronic illnesses don’t feel supported by their employers. Additionally, only a small number of companies, less than 5%, provide thorough healthcare options like insurance, telehealth, and other health benefits for their employees.

Insufficient healthcare access for dependents: Furthermore, the crucial factor preventing employees from accessing well-being programs is the insufficient healthcare access available for their loved ones. According to the survey results, about 30% of all telehealth consultations happened in non-metro cities, with 55% by employees and 45% by their dependents. The most common consultations were with a General Physician (24%), for Mental Health (18%), and with a Dermatologist (21%). Surprisingly, only 12% of companies offer telehealth support to their employees.

Plum's Health Report of Corporate India 2023


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